Our Policies

Service Agreement – Terms & Conditions

The following Service Agreement is applicable to Lapis Co., Ltd., and all of its subsidiary companies including S P Platform Co., Ltd.

Last updated: [January 1, 2025]

1. Engagement of Services

By engaging [Your Firm Name] (“the Firm”), the Client (“you”) agrees to these Terms and Conditions, which govern all professional services provided by the Firm. A service engagement is deemed to have commenced once the Client confirms in writing, signs an engagement form, or makes payment for any part of the agreed fees.

2. Scope of Services

The Firm will provide services as described in the agreed engagement or quotation. Any additional services requested by the Client outside the agreed scope will be subject to a separate agreement or additional fees.

3. Fees and Payment

All fees quoted are exclusive of applicable taxes and government charges unless otherwise stated. Full payment is required before commencement of work, unless alternative arrangements have been approved in writing.

The Firm reserves the right to suspend or discontinue services where payment has not been received in accordance with the agreed terms.

4. No-Refund Policy

All fees paid are non-refundable, including where a project or service is cancelled by the Client after commencement.

Fees cover time, expertise, and administrative resources committed to each engagement. Once the Firm has begun work, it is considered billable professional service, irrespective of subsequent client decisions or changes in circumstances.

5. Client Responsibilities

The Client must provide accurate, complete, and timely information necessary for the performance of the services. The Firm shall not be held liable for any delay, error, or loss arising from incomplete or inaccurate information supplied by the Client.

6. Confidentiality

Both parties agree to maintain the confidentiality of all information disclosed during the course of the engagement, except where disclosure is required by law or with the Client’s written consent.

7. Intellectual Property

All documents, templates, and materials produced by the Firm remain the property of the Firm unless otherwise agreed in writing. The Client is granted a non-exclusive licence to use such materials solely for the purpose for which they were provided.

8. Limitation of Liability

The Firm’s total liability for any claim arising out of the services provided shall not exceed the total amount of fees paid by the Client for the specific service giving rise to the claim. The Firm shall not be liable for any consequential, indirect, or incidental losses.

9. Termination

Either party may terminate the engagement in writing. In the event of termination by the Client, all work completed up to the date of termination shall remain chargeable and payable in full. Any fees paid in advance are non-refundable as per Clause 4.

10. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Thailand and any dispute arising from or related to these Terms shall be subject to the exclusive jurisdiction of the courts of Bangkok, Thailand.

11. Amendments

The Firm reserves the right to amend these Terms and Conditions at any time without prior notice. Updated terms will be published on our website and shall take immediate effect upon posting.